Botcake Basic Troubleshooting

Page Level/Setup

1. Page can't be found in Botcake

2. People can't message directly

3. Botcake seems stopped or not working

Flow Level

4. My Welcome message won't fire

5. Keywords won't fire

6. Can't save user's phone or their address

7. I can't make pesos as currency

8. Reply to comments won't work.

Integration Level

9. I can't reply or chat with customers

10. My tags can't be seen or used in Pancake, vice versa

11. I can't tag all customers so I can send sequences